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Exhibitions2Go - Terms & conditions of business

If you have any queries about of terms and conditions of business, please contact us:

By email at: sales@exhibitions2go.co.uk.

By phone on: 0845 209 0020 (Monday to Friday: 9:00 - 5:30).

By fax on: 01603 633876.

By post at: Exhibitions2Go, 1 White Lodge Business Park, Hall Road, Norwich NR4 6DG.

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(1) Definitions and interpretation
In this Agreement “we” means “Exhibitions2go” (and “us” and “our” shall be construed accordingly); and “you” means the relevant customer or potential customer as the case may be (and “your” shall be construed accordingly). In this Agreement, the following definitions shall apply:

“Agreement” means this agreement incorporating any terms set out in our Second Acknowledgement;

“First Acknowledgement” means the initial automatic email acknowledgment which we will send to you after receiving your Order

“Intellectual Property Rights” means all intellectual property rights wherever in the world arising, whether registered or unregistered (and including any application or right of application), including copyright, moral rights, performers’ rights, performers’ moral rights, know-how, confidential information, trade secrets, business names and domain names, trade marks, patents, petty patents, utility models, design rights, semi-conductor topography rights, database rights and all rights in the nature of unfair competition rights or rights to sue for passing off;

“Order” means your order for Products made via the Site;

“Products” means goods which may be purchased by you from the Site;

“Second Acknowledgement” means the email acknowledgment which we will send to you (where appropriate) confirming acceptance of your Order; and

“Site” means the website at “www.exhibitions2go.co.uk” or any successor site operated by us from time to time.



(2) This Agreement
The advertising of Products on the Site constitutes an “invitation to treat”; and your Order for Products constitutes a contractual offer. No contract comes into force between you and us unless and until we accept your Order.

In order to enter into this Agreement with us, you will need to take the following steps:

you must add any of the Products you wish to purchase to your shopping cart, and then proceed to the checkout;

if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details;

once you are logged in, you must select your preferred method of delivery and confirm your Order and your consent to the terms of this Agreement;

payment; you will be transferred to a secure area of our website for handling your online we will then send you the First Acknowledgment; and

once we have checked whether we are able to meet your Order, we will either send you the Second Acknowledgement (at which point this Agreement will become a binding contract) or we will confirm by email that we are unable to meet your Order.

Please note that we will not file a copy of this Agreement. We may update the version of this Agreement on the Site from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of this Agreement for your records.

The only language in which we offer this Agreement is English.

Before you place your Order, you will have the opportunity of identifying whether you have made any input errors by reviewing your shopping cart at any time. You may remove unwanted items from the cart at any time prior to checkout, and resume shopping to adjust your selection.



(3) The Products
Our Products comprise exhibition and display equipment, graphics and design services. These are all as described on the Site and any warranties as set out below apply only in that context. However, images of Products on the Site are for illustrative purposes;

actual Products may differ from such images.

We endeavour to match the colours you have requested but because of subtle variations in the colourings of dyes or other materials which may vary from batch to batch or for other technical reasons, we cannot guarantee an exact match.



(4) Variations
We reserve the right without notice to amend any design or incorporate any modifications or improvements in the work which may be found necessary.

You will be able to vary your specification only in the event that we have not commenced work in connection with your order.



(5) Price and payment
Prices for Products are as quoted on the Site. In addition to the price of the Products, you will have to pay a delivery charge, which will be as stated on the Site relevant to the item concerned.

Payment must be made at the time of placing your order online.

The prices on the Site exclude any value added taxes.

Payment for all Products must be made by any method detailed on the Site from time to time.

Prices for Products are liable to change at any time, but changes will not affect Agreements which have come into force.



(6) Delivery
We will arrange for the Products to be delivered to the address for delivery indicated in your Order.

We endeavour to despatch all orders within the time defined in the second acknowledgement. Orders in the United Kingdom are normally despatched utilising a ‘next working day’ delivery service (except certain parts of Scotland, Northern Ireland and Channel Islands) on a 24 hour service or on a 24 hour (next working day) delivery service (Monday to Friday excluding bank holidays). Where an item has a print element for which we await artwork, our normal time-scale will not commence until such time as we are in possession of that artwork.

We have comprehensive stocks but occasionally items go out of stock. If this happens we will notify you of the delay and offer an alternative, or you may choose to have a refund.

Delivery shall mean ‘delivery ex works’, all packing, insurance, carriage taxes and duties shall be for your account except where it is specifically stated that the price quoted on our website already includes these items.

We shall make every endeavour to adhere to our delivery schedule. Such schedule is not however guaranteed or to be deemed to be of the essence of the contract and we shall in no case be liable for any delay in delivery or any losses resulting directly or indirectly therefrom howsoever caused and any delay in delivery shall not be sufficient cause for cancellation by you.



(7) Risk and title
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you after we receive full payment of all sums due in respect of the Products (including delivery charges).



(8) Consumer rights
You may initially notify your proposed cancellation of this Agreement by telephoning us during our normal working hours (9.00 a.m. to 5.30 p.m. United Kingdom time) on any weekday (bank holidays excepted) but you will not have this right to cancel this agreement if we have commenced work in preparing Products for you in accordance with your order. You do not need to give us any reason for cancelling the Agreement nor will you have to pay any penalty but if we have commenced the work you will remain liable for the full purchase price agreed. Any such cancellation is to be confirmed by you in writing to us, by post or email, within 3 days of the telephone cancellation.

Once you have notified us that you are cancelling the Agreement, any sum debited to us from your credit card will be re-credited to your account as soon as possible.



(9) Cancellation by us
We reserve the right to cancel the Agreement: (a) if we have insufficient stock to deliver the goods you have ordered; or (b) if one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel the Agreement we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 28 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.



(10) Defective Products
You may also cancel this Agreement if the Products supplied are defective.

If you cancel this Agreement on this basis, you must return the Products to us within seven working days of the cancellation, in the same condition in which you received them. Products returned by you within such period will be refunded in full (including the cost of sending the Products to you).

If you cancel this Agreement on this basis and you do not return the Products to us, we may recover the Products and charge you for the costs we incur in doing so. Similarly, if you return the Products at our expense, we may pass that expense on to you.

Products returned by you because of a defect will be refunded in full (including the cost of sending the Products to you, and the cost of returning the Products to us). Alternatively, if we and you agree, we may supply you with a replacement or substitute Product.



(11) Refunds
If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 7 days of the day we received your notice of cancellation.



(12) Warranties
We warrant to you that any Product you purchase through the Site will be of satisfactory quality.

Any specific warranties applying to any individual Product will be as set out in relation to such Product on the Site.

You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement.

You warrant to us that you have all appropriate intellectual property rights in any images or other material supplied to us by you or on your behalf and that you will indemnify us in respect of all and any damages costs or otherwise arising out of any breach of intellectual property rights relating to such images or other material.

Subject to the warranties set out above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the Products, whether express or implied.



(13) Limitations of liability
Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.

Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.



(14) Newsletters and subscriptions
This clause shall apply where you register with us in order to receive any newsletters by email or by any other means or you subscribe to receive copies of guides, tips and how-to sheets or other publications by email, online download via a web browser or post.

You agree to provide true, accurate, current and complete information about yourself as requested by us in any registration or subscription. form.

You agree to maintain and promptly update the registration information to keep it true, accurate, current and complete.

These terms shall apply in relation to your use of our newsletters and publications in the same manner in which they apply to your use of the Site.

We shall have the right to refuse to provide you with newsletters and publications and/or refuse to allow you access to any of the pages on the Site at any time and for any reason without giving you any advance notice.



(15) Special offers
We may from time to time have competitions, prize draws or other promotions and offers on our site. These will be subject to terms and conditions will be made known to you as being additional to the terms of this Agreement but also incorporating these terms unless specifically varied.

Whilst effort has been taken to ensure that the pages of the Site and the newsletters are free from viruses, we give no warranties that they are indeed free from viruses and you will be responsible for ensuring that you have installed adequate virus checking software.



(16) General terms
Images of Products on the Site are for illustrative purposes; actual Products may differ from such images.

We will treat all your personal information that we collect in connection with your Order in accordance with the terms of our Privacy Policy as set out below.

This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement which we have entered into with you.

If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.

No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement.

You may not assign, charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time – providing such action does not serve to reduce the guarantees benefiting you under this Agreement.

This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement.

This Agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.



(17) Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.



(18) Changes in Terms and Conditions
These conditions shall apply notwithstanding anything contained in any conditions of your own. This applies even if a waiver relating to our conditions is contained in your conditions unless our written consent has been obtained to such waiver.

These terms and conditions of the Agreement may not be altered except by written agreement between us and you.



(19) Intellectual property
The intellectual property rights in all parts of the Site (to include our proprietary marks) are our property and may not be reproduced or used for any purpose without our express written permission.

(20) Disputes
Any dispute between us which we are unable to resolve is to be referred to arbitration.

A dispute referred to arbitration under this contract is to be decided under Part 1 of the Arbitration Act 1996 by a single arbitrator appointed by agreement between us or, in default of agreement, at the request of either of us, by the then President of the Law Society.



(21) Governing law
This Agreement will be governed by and interpreted in accordance with the laws of the England, and the English courts shall have exclusive jurisdiction with respect to any dispute arising under this Agreement.



(22) Privacy Policy
We may collect, store and use the following kinds of personal data concerning you, but none of it will ever be passed on to a third party, except for processing payments:

Information about your computer and visits to and use of the Site such as the your IP address, geographical location, browser type, referral source, length of visit and number of page views;

Information relating to any transactions carried out between us on or in relation to the Site, including information relating to any purchases you make of our Products;

Information you provide to us for the purpose of registering with us;

Information that you provide to us for the purpose of subscribing to the Site, services, email notifications and/or newsletters;

Any other information you choose to send to us.



“Exhibitions2go”
is a trading name of GGS Photo Graphics Limited whose registered office is at Bank Chambers, Market Place, Reepham, Norfolk, NR10 4JJ and our principal trading address is at 1, White Lodge Business Park, Hall Road, Norwich, NR4 6DG. Our company registration number is 4522475. Our email address is sales@exhibitions2go.co.uk

Our VAT number is 104 7469 75



© Exhibitions2Go 2008
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T: 0845 209 0020.   F: 01603 633876.   E: sales@exhibitions2go.co.uk.    Visit our sister site www.pictures2go.co.uk for quality printing onto canvas.